Our Support Doesn't End with the Sale

CE-AIR Support

At CE-Air (UK) Limited, our dedication to customer satisfaction extends well beyond the initial purchase. With our CE-Air Support & Service Program, we ensure that you are never alone in maintaining and optimizing your equipment. Our motto, "We're with you every step of the way," encapsulates our commitment to providing continuous, comprehensive support throughout the lifecycle of your products.

From seamless warranty claims and swift repairs to extended warranty options and 24/7 technical assistance, our expert team and extensive dealer network are here to ensure your operations run smoothly and efficiently. Trust CE-Air (UK) Limited to be your reliable partner, committed to excellence and always ready to support your needs.

MANUALS & LITERATURE

Our Installation, Owner, and Service Manuals can be accessed online, faxed, or put in the mail. Most often the manuals will answer any questions; our engineers are also available to answer your technical questions or help diagnose a problem.

Warranty & Extensions

In the unlikely event of a warranty claim, our dedicated support team and network of authorized dealers are committed to ensuring a swift and efficient repair process. We understand the critical importance of minimizing downtime and getting your equipment back in operation as quickly as possible.

Technical Support

CE-Air (UK) Customer Service & Support is available 24/7 to provide assistance to help keep your equipment running efficiently. Whether you require parts for your equipment, or are looking to have our staff of expertly trained professionals provide answers to your questions.

After Sales Support

"We're with you every step of the way"

"At CE-Air (UK) Limited, when you purchase from us, our commitment to our customers goes far beyond the initial sale. We understand that the real work begins after your purchase, and that’s why we have developed our comprehensive CE-Air Support & Service Program to ensure you have all the assistance you need, whenever you need it the most, guaranteed."

Comprehensive Customer Support:

  • 24/7 Availability: Our customer service team is available around the clock to ensure your equipment runs smoothly.
  • Technical Assistance: Access technical support via phone and email, and quickly identify product or service parts with our serialized tracking system.
  • Resources: Installation: owner, and service manuals are accessible online, via fax, or by mail. Our engineers are on hand to provide answers and diagnose issues.
  • Parts and Maintenance: We provide expert guidance on parts, upgrades, retrofits, rebuilds, preventative maintenance, safety enhancements, and training for all equipment, including those not originally supplied by us. Our goal is to ensure your equipment operates efficiently and safely. For parts or service quotes, our team is ready to assist.
  • OEM Collaboration: We also extend our support to Original Equipment Manufacturers (OEMs). By supplying detailed information and collaborating on service parts plans, we help OEMs enhance their service and parts manuals. Whether OEMs prefer us to manage the entire process or keep it in-house, we tailor our services to meet their specific needs.
  • Access to Resources: Our Installation, Owner, and Service Manuals are readily available online, by fax, or through the mail. These resources are designed to answer most questions and guide you through troubleshooting and maintenance procedures. If additional assistance is needed, our engineers are always available to offer technical advice and problem-solving expertise.

Our CE-Air Support & Service Program embodies our commitment to standing by our customers from start to finish. We’re dedicated to ensuring your equipment’s optimal performance and longevity, proving that at CE-Air (UK) Limited, our support truly doesn’t end with the sale.

For any other service & support query, please contact us below. 

Please send us a message, and let our support staff contact you. 

Registered Address.
CE-Air Building
Newton Moor Industrial Estate
Newton, Hyde
Cheshire, SK14 4LE 
United Kingdom


Contacts
Email: sales@ceair.co.uk            
Phone: +44 (0) 161 368 1476              
Fax: +44 (0) 161 367 8145

Company Registration:
GB 5752602

VAT Registration No:
GB 881 2786 91 

ISO 9001 Registered Company.
Certificate Number: 293632018

ISO 14001 Registered Company.
Certificate Number: 293642018